Terms & Conditions

Refunds and Exchange Requests

Please note that All Sales Are Final. We do not offer refunds and we do not offer exchanges. Should one of our DVD products be defective we will immediately replace the defective DVD with the exact same title. All clothing, footware, and toy products cannot be returned or exchanged unless there is a manufacture's defect.  Please use the "Orders and Returns" link to request authorization. All unauthorized returns will be refused. 

Special Sale Offers

Please note that during our Sale Offers there will be delays on shipping. Our usual shipping times of 24 to 48 hours may be extended to 7 to 14 days depending on our stock. If all products are on the shelf we will ship immediately. IF we need to replicate any DVD titles there will be a delay.  Your patience during these popular times is appreciated.